If you had an account on our old site, your details have been moved across to our new site. The first time you sign in, you will need to reset your password. Simply Sign In on our website, enter in your email and password, then click the blue Sign In button. An email with your reset link will be emailed to your registered email address - click the link in the email and you will be prompted to create a new password. Please give this a go as soon as possible - just between you and me, we will have a big promotion running next week, so it's best to iron out any sign in issues ASAP!

 

We have a new loyalty program, different to what is run instore - Eureka15. To become a Eureka15 Member, you need to spend $50 or more in a single order, on non sale or bulk/multiples purchases (doesn't include postage). Customers who were already Loyalty Members on our old site have automatically been upgraded.

 

Once you have reached Eureka15 status, future orders will be entitled to 15% off eligible purchases. You will be able to see this discount in the shopping cart. There are of course some conditions - the discount is not available on postage, gift certificates, sale products and bulk items. This exclusive discount program is only available online and not instore.